Why Infitecs

WHY CHOOSE INFITECS

Our business model

We are a China based services company owned and run by experienced western leaders.
We are clear on your expectations for quality and tightly scheduled operational delivery. We also know your desire to leverage reduced back office costs.
Every contract is a partnership where you retain as much control as you require.

Experience

Infitecs has been operating for over 10 years and we have accumulated experience in delivering operational support to many different types and sizes of organisations.
We also deliver a vast range of services from manual high volume tasks like invoice processing to high end internet research. Nothing is too mundane or laborious for our teams.

Effective engagement

Being a SME with less than 200 employees we can act quickly. We will visit you and explore the best way for Infitecs to support your business. We will run trials or simulations as required to demonstrate our value and fine tune solutions prior to contracting.
We run transition as a structured project in order to be able to deliver services to you from day one.

Agility and flexibility

Infitecs is proud of our ability to set up your team quickly. We have a huge market of talent to draw from including graduates from over 60 local universities.
Our philosophy is that from our first assignment we aim to grow together. We easily adjust our delivery according to your changing requirements.

We are a China based services company owned and run by experienced western leaders.
We are clear on your expectations for quality and tightly scheduled operational delivery. We also know your desire to leverage reduced back office costs.
Every contract is a partnership where you retain as much control as you require.

Infitecs has been operating for over 10 years and we have accumulated experience in delivering operational support to many different types and sizes of organisations.
We also deliver a vast range of services from manual high volume tasks like invoice processing to high end internet research. Nothing is too mundane or laborious for our teams.

Being a SME with less than 200 employees we can act quickly. We will visit you and explore the best way for Infitecs to support your business. We will run trials or simulations as required to demonstrate our value and fine tune solutions prior to contracting.
We run transition as a structured project in order to be able to deliver services to you from day one.

Infitecs is proud of our ability to set up your team quickly. We have a huge market of talent to draw from including graduates from over 60 local universities.
Our philosophy is that from our first assignment we aim to grow together. We easily adjust our delivery according to your changing requirements.

Leadership

Our Leadership Team

Henry Choo
Chairman & Non Executive Director
Henry is an experienced director across the Asia Pacific region sitting on the boards of several listed and un-listed entities (on various stock exchanges). Henry has significant experience in venture capital and technology start-ups having also been involved in managing Malaysia’s Sovereign Wealth Fund Corporate venture capital interests earlier in his career.
Gary Fitzgerald
Non Executive Director
Gary is ex Accenture (32 years). As one of the founding partners of Andersen Consulting, Gary is no stranger to building a leading technology business in this region through to and beyond IPO. Recently Gary led global growth for one of Accenture’s largest businesses as Global MD (Communications, Media and High Technology Outsourcing). He has been Asia based for 20 years.
Chris Macdonald
CEO
Chris is an original member of the Infitecs’ leadership group, with primary focus on operational efficiency. Chris managed the acquisition of the China Operations business and subsequently took over the General Management role in China.
Chris has recently been appointed as Infitecs CEO, maintaining purview across all parts of the business while remaining close to the day-to-day operation.  
Chris is ex BT, Westpac, Genpact, AMP, ICCA, NZQA and Energy Australia. He is one of the early members of the Change Management Institute (CMI) and one of its thought leaders. Chris has built teams across the region and has a strong record of delivering transformational programs, developing and executing strategy and driving integrations.
Ellen He
Director China Operations
Ellen is the Director – China Operations in Infitecs.
She graduated from Sun Yat-Sen University and earnt her master degree in Jinan University.
Ellen has been working at Infitecs since 2011 and has great passion for the business. She has successfully managed many accounts such as IBM, aimHigher and other blue-ribbon global services clients.
Ellen’s primary focus is to ensure that the Guangzhou business runs smoothly each day, delivers great service to every client, provides strong benefits to staff and maintains financial stability.
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Henry Choo
Chairman & Non Executive Director

Henry is an experienced director across the Asia Pacific region sitting on the boards of several listed and un-listed entities (on various stock exchanges). Henry has significant experience in venture capital and technology start-ups having also been involved in managing Malaysia’s Sovereign Wealth Fund Corporate venture capital interests earlier in his career.

Gary Fitzgerald
Non Executive Director

Gary is ex Accenture (32 years). As one of the founding partners of Andersen Consulting, Gary is no stranger to building a leading technology business in this region through to and beyond IPO. Recently Gary led global growth for one of Accenture’s largest businesses as Global MD (Communications, Media and High Technology Outsourcing). He has been Asia based for 20 years.

Chris Macdonald
CEO

Chris is an original member of the Infitecs’ leadership group, with primary focus on operational efficiency. Chris managed the acquisition of the China Operations business and subsequently took over the General Management role in China.
Chris has recently been appointed as Infitecs CEO, maintaining purview across all parts of the business while remaining close to the day-to-day operation.  
Chris is ex BT, Westpac, Genpact, AMP, ICCA, NZQA and Energy Australia. He is one of the early members of the Change Management Institute (CMI) and one of its thought leaders. Chris has built teams across the region and has a strong record of delivering transformational programs, developing and executing strategy and driving integrations.
Ellen He
Director China Operations

Ellen is the Director – China Operations in Infitecs.
She graduated from Sun Yat-Sen University and earnt her master degree in Jinan University.
Ellen has been working at Infitecs since 2011 and has great passion for the business. She has successfully managed many accounts such as IBM, aimHigher and other blue-ribbon global services clients.
Ellen’s primary focus is to ensure that the Guangzhou business runs smoothly each day, delivers great service to every client, provides strong benefits to staff and maintains financial stability.
About

WHAT WE DO

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Our business

Our business is to support your business.

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Our objective

Our objective is to return cost benefits to your business that can be reinvested into your operations.

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Backed by 15 years of experience we provide business support services for both large and small organisations.
We assist our clients’ business manage down operational and one-off costs.
We specialise in Finance, HR, Contracts Mgt, Translation, Recruitment and Research under outsource arrangements.
We also provide agency services that assist companies entering the Chinese market. This includes Business license, office lease, recruitment, logistics, IT & Finance support and a range of utility support services.

BUSINESS PROCESS OUTSOURCING

Over the years our clients have enjoyed the cost and quality benefits from their outsource arrangements with Infitecs.
We are happy to take on any back office tasks that if outsourced will free your valuable employees to focus on high value adding tasks.

SUPPORT FOR SETTING UP YOUR CHINA BUSINESS

Infitecs offers a suite of agency services specifically designed to help you get your business or new team setup in China. We can de-mystify the often complex processes required by local authorities. We can then help with all the moving parts associated with mobilizing your new China capability.

Business Setup

Help with licenses and approvals for day 1 operation

Office Setup

We can offer temporary services office accommodation

Recruitment

Infitecs recruiters can fast track your search for talent

Business Services

Infitecs offers your team IT, Finance, HR and administration support

Research and Data Management

Access data - we have the ability to get what you need - fast

Import / Export / Postal

We can help navigate customs clearance, transportation of goods and trade administration
Resources

Resources

About

WHO ARE OUR CLIENTS

Our customers are from many diverse industries and
geographies, all with the same challenge to manage down back-office costs.
We have many long term business relationships with global blue ribbon organisations
who testify to our belief in trust, honesty and relationship driven outcomes.

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aimHigher

We are a relatively small business and Infitecs is the perfect fit for us. Their operations processing helps us keep costs down. We have enjoyed an open and honest relationship for many years. Infitecs people are reliable and flexible in delivering to our expectations.
Joseph Oei, Executive Director, aimHigher Consultancy Limited

Blue-ribbon global services organisation

Infitecs delivers on the promise of the traditional offshoring service partnership. They are reliable and meet deadlines with solid quality compliance and at a very competitive price. We have relied on Infitecs services for over 10 years now and have never had cause to consider alternatives.

Primary Expedition Research

A huge thank you to Infitecs and all of the people that have worked with us over the years on our different projects. The work has always been top notch, accurate and excellent.
Many thanks and looking forward to renewing our association in the future, hopefully sooner rather than later.
Paul Storey, CEO Primary Expedition Research Ltd

Hudson

During the term of my involvement, I found Infitecs client focussed and responsive. We enjoyed a healthy, long-term relationship that had Infitecs take on a variety of services for the Australian and New Zealand offices. Overall, a trustworthy and capable team. 
Jason Skinner, Shared Services Manager APAC

IPSOS

Over the many years of our relationship with Infitecs I have found them professional, responsive and thorough in all their work. We depend on Infitecs for big data manipulation and presentation for our research team and they have delivered significant business benefits. 
I wish the team well in the future. 
Sam KHOR, DP Operations Centre Director, Global Operations Hub Malaysia 
Contact

LET’S HAVE A CHAT

Send us your details and preferred method of contact.
We will be delighted to have a confidential phone or email chat about your business.
We will only offer our services if we are 100% confident that we can delight you on quality and cost.

Connect with us on Linkedin

CHINA

Infitecs (Changchun) Technology Co Ltd. (Guangzhou Branch)
Room 3210, 32nd Floor, One Link Plaza 39 Jiefang Nan Road, Yuexiu District, Guangzhou, China 510120
+8620 83527394-8008
Lic: 9144010130473066XQ

SINGAPORE

Infitecs Asia (Singapore) Pte. Ltd.
8 Burn Road, #04-04 Trivex, Singapore 369977
UEN: 201404090W.

AUSTRALIA

Infitecs Pty. Ltd.
L13 333 George Street, Sydney 2000 NSW Australia
ABN: 49 165 574 532