Value Adding

Value Adding

Value Adding

Client Was:

• High staffing cost
• Creditor invoices overdue
• External customer complaint
• No standardized process

• High staffing cost
• Creditor invoices overdue
• External customer complaint
• No standardized process

Client Now:

• Remarkable Saving in operational cost
• Reduced late payment fee
• Process is standardized and documented
• Significant efficiency improvement

• Remarkable Saving in operational cost
• Reduced late payment fee
• Significant efficiency improvement
• Process is standardized and document

	Was	Now
Headcount	14	8
Productivity	80%	88%
Accuracy	98%	99%
Volume	-	-